Frequently Asked Questions
ABOUT US AND THE CAFE
Do you have gluten free or dairy free items?
Unfortunately our cakes, cupcakes and pastries are not gluten or dairy free. We have soy or almond milk as a substitute for dairy in our espresso and coffee beverages.
Do you offer lunch?
We currently offer a light lunch! Our lunch menu may be small, but we ensure that what we do offer is the best! We offer a homemade soup of the day paired with a garlic biscuit (check out our social media what our soup of the day is) as well as homemade chicken or egg salad sandwiches. Taste the difference!
Do you have a seating area?
We sure do. We are your home away from home! You can take out your treats or enjoy a cupcake and a latte with a friend in our cafe seating area. In the summer months, we do also have an outdoor patio! We also carry a variety of board games and of course have free wifi if you need to get some work done!
CAKES AND BAKED GOODS
What kinds of cakes do you have?
We have all sorts of cakes and different flavours that we can do! Browse through our website or our social media pages for a sample of cakes that we do!
Where are your cakes and baked goods made?
Our cakes and baked goods are made on site, in house, from scratch, here at Caked with Love!
What ingredients do you use for your baking?
All of our cakes and baked goods are prepared and baked from scratch with our very own recipes. We use top quality and real ingredients in our baking, including butter, fresh whipping cream and top quality vanilla extract and cocoa. At this time, we do not offer gluten or dairy free cakes.
How much do you charge for your cakes and baked goods?
Our prices vary depending on the size, type and the design of the cake. Please contact us for more information.
Do you have whole cakes ready to go?
Because we bake all of our cakes fresh, we do not have any whole cakes ready to go. We require pre-order for our cakes. We do however always have a variety of cupcakes and different treats in stock each day!
What size cakes do you have?
We can create your cake in different sizes:
*Please note that NOT all cake flavours can be made in our 4" round.
*Wedding serving sizes are quite different. This can be discussed through a consultation.
Do you create wedding cakes?
Yes. We’ve done many custom wedding cakes and cupcakes for couples! We sit down with each couple to discuss the details of the cake to ensure the cake truly reflects who they are. Schedule a consultation to discuss your dream wedding cake!
Do you provide a discount if I were to purchase cupcakes in bulk?
Yes. We do provide a discount if there are more than ten (10) dozen cupcakes ordered.
Do you make cakes or cupcakes for special occasions?
We sure do. We’ve created cakes and cupcakes for all sorts of occasions - baptisms, birthdays, anniversaries, graduations - you name it. We also can create themed cakes or cupcakes. We do require at least a minimum one week notice for custom orders, subject to availability. The best way to order your custom cake or to get more information is through a consultation or via email. Email us with detailed information (design, theme, flavours, budget, etc.) and we’ll be happy to provide a quote for you!
Do you often sell out of your baked goods?
Sometimes it is difficult to predict the volume of business on any given day. Because our products are baked fresh everyday, once our product is gone, it is gone! We do our best to make enough baked goods for the day. We encourage you to give us a call to avoid disappointment.
When should I come to the shop to receive the best selection?
The earlier the better! Again, it is difficult to predict the volume of business each day, but we encourage you to swing by earlier for the best selection!
PLACING AN ORDER /
BOOKING A CONSULTATION
How far in advance do I need to order a cake?
We build our cakes fresh everyday! Because of this, we need at least a minimum of 48 hours for standard cake orders, and a minimum of one week notice for custom orders, subject to availability. We will do our best where and when we can to accommodate any cake orders!
For cupcakes, we typically require at least 24 hours notice, again, subject to availability. Feel free to call or email us to place your order! 204-284-2253
When do you offer cake consultations and how do I book one?
We offer consultation times on Tuesdays, Wednesdays and Thursdays, depending on the availability of our head baker. We tend to book fairly quickly, so be sure to contact us via email or by phone to book your consultation!
Do you take consultations on weekends?
Unfortunately we do not take any consultations on the weekend as those days are spent building and finishing details of cake orders. We can only provide general information for any special custom order requests.
What kinds of things should I bring to the consultation?
We want to be sure that your cake and cupcakes exceeds your expectations. You’ll make the consultation easier by being prepared. We ask that you come with pictures or examples of the design of the cake, how many people you’re looking to feed, budget, etc. so that we can provide a price quote for you.
Is a consultation required to order a standard cake?
A consultation is not required to order a standard cake. Simply give us a call (minimum of 48 hours notice, subject to availability) and we'll be more than happy to accommodate your request.
How long can I expect to receive a response if I sent an email about a cake?
Due to the high volume of emails we receive, it may take us a few days for us to respond to your inquiry. We can also be reached by phone during business hours. If you require an immediate response, please give us a call at 204-284-2253. Please note that emails received on the weekend and on Mondays may not be replied to until the following Tuesday.
What is your payment policy for cake and or custom orders?
Cakes and custom cakes typically over $100 requires a minimum of a 50% non-refundable deposit upon order confirmation to secure the date. Payments can be made in person with cash, debit or credit card or via e-transfer to cakedwithloveco@gmail.com. The remainder balance is due on the day if picking up, or the week of the order being delivered.
Do you have gluten free or dairy free items?
Unfortunately our cakes, cupcakes and pastries are not gluten or dairy free. We have soy or almond milk as a substitute for dairy in our espresso and coffee beverages.
Do you offer lunch?
We currently offer a light lunch! Our lunch menu may be small, but we ensure that what we do offer is the best! We offer a homemade soup of the day paired with a garlic biscuit (check out our social media what our soup of the day is) as well as homemade chicken or egg salad sandwiches. Taste the difference!
Do you have a seating area?
We sure do. We are your home away from home! You can take out your treats or enjoy a cupcake and a latte with a friend in our cafe seating area. In the summer months, we do also have an outdoor patio! We also carry a variety of board games and of course have free wifi if you need to get some work done!
CAKES AND BAKED GOODS
What kinds of cakes do you have?
We have all sorts of cakes and different flavours that we can do! Browse through our website or our social media pages for a sample of cakes that we do!
Where are your cakes and baked goods made?
Our cakes and baked goods are made on site, in house, from scratch, here at Caked with Love!
What ingredients do you use for your baking?
All of our cakes and baked goods are prepared and baked from scratch with our very own recipes. We use top quality and real ingredients in our baking, including butter, fresh whipping cream and top quality vanilla extract and cocoa. At this time, we do not offer gluten or dairy free cakes.
How much do you charge for your cakes and baked goods?
Our prices vary depending on the size, type and the design of the cake. Please contact us for more information.
Do you have whole cakes ready to go?
Because we bake all of our cakes fresh, we do not have any whole cakes ready to go. We require pre-order for our cakes. We do however always have a variety of cupcakes and different treats in stock each day!
What size cakes do you have?
We can create your cake in different sizes:
- 4” round - 2-3 generous servings
- 6” round - 8-10 generous servings
- 8” round - 12-15 generous servings
- 10” round - 25-28 generous servings
- 12” round - 40-45 generous servings
- 14” round - 60-65 generous servings
*Please note that NOT all cake flavours can be made in our 4" round.
*Wedding serving sizes are quite different. This can be discussed through a consultation.
Do you create wedding cakes?
Yes. We’ve done many custom wedding cakes and cupcakes for couples! We sit down with each couple to discuss the details of the cake to ensure the cake truly reflects who they are. Schedule a consultation to discuss your dream wedding cake!
Do you provide a discount if I were to purchase cupcakes in bulk?
Yes. We do provide a discount if there are more than ten (10) dozen cupcakes ordered.
Do you make cakes or cupcakes for special occasions?
We sure do. We’ve created cakes and cupcakes for all sorts of occasions - baptisms, birthdays, anniversaries, graduations - you name it. We also can create themed cakes or cupcakes. We do require at least a minimum one week notice for custom orders, subject to availability. The best way to order your custom cake or to get more information is through a consultation or via email. Email us with detailed information (design, theme, flavours, budget, etc.) and we’ll be happy to provide a quote for you!
Do you often sell out of your baked goods?
Sometimes it is difficult to predict the volume of business on any given day. Because our products are baked fresh everyday, once our product is gone, it is gone! We do our best to make enough baked goods for the day. We encourage you to give us a call to avoid disappointment.
When should I come to the shop to receive the best selection?
The earlier the better! Again, it is difficult to predict the volume of business each day, but we encourage you to swing by earlier for the best selection!
PLACING AN ORDER /
BOOKING A CONSULTATION
How far in advance do I need to order a cake?
We build our cakes fresh everyday! Because of this, we need at least a minimum of 48 hours for standard cake orders, and a minimum of one week notice for custom orders, subject to availability. We will do our best where and when we can to accommodate any cake orders!
For cupcakes, we typically require at least 24 hours notice, again, subject to availability. Feel free to call or email us to place your order! 204-284-2253
When do you offer cake consultations and how do I book one?
We offer consultation times on Tuesdays, Wednesdays and Thursdays, depending on the availability of our head baker. We tend to book fairly quickly, so be sure to contact us via email or by phone to book your consultation!
Do you take consultations on weekends?
Unfortunately we do not take any consultations on the weekend as those days are spent building and finishing details of cake orders. We can only provide general information for any special custom order requests.
What kinds of things should I bring to the consultation?
We want to be sure that your cake and cupcakes exceeds your expectations. You’ll make the consultation easier by being prepared. We ask that you come with pictures or examples of the design of the cake, how many people you’re looking to feed, budget, etc. so that we can provide a price quote for you.
Is a consultation required to order a standard cake?
A consultation is not required to order a standard cake. Simply give us a call (minimum of 48 hours notice, subject to availability) and we'll be more than happy to accommodate your request.
How long can I expect to receive a response if I sent an email about a cake?
Due to the high volume of emails we receive, it may take us a few days for us to respond to your inquiry. We can also be reached by phone during business hours. If you require an immediate response, please give us a call at 204-284-2253. Please note that emails received on the weekend and on Mondays may not be replied to until the following Tuesday.
What is your payment policy for cake and or custom orders?
Cakes and custom cakes typically over $100 requires a minimum of a 50% non-refundable deposit upon order confirmation to secure the date. Payments can be made in person with cash, debit or credit card or via e-transfer to cakedwithloveco@gmail.com. The remainder balance is due on the day if picking up, or the week of the order being delivered.
